These terms are in effect when delivery is done outside Finland.
1. Registering to web shop
1.1. To make an order you have register to Scubamafia Web shop. On first order Purchaser has to:
a) register as Purchaser to UDG Oy customer registry by stating name and other mandatory data (marked with * on registration form).
b) agree that UDG Oy will register given data to UDG Oy customer registry. UDG Oy customer registry is confidential and any information will not be given to third party.
1.2. Purchaser must be at least 18 years old to purchase from Scubamafia web shop.
2. Sales contract
2.1. Communication between parties is done with e-mail, written letter or by telephone (+358-45-6721311). Purchaser commits to monitor given e-mail for order confirmation.
2.2. Binding sales contract is considered to be done after UDG Oy has sent order confirmation by e-mail.
2.3. Purchaser has right to cancel the order or parts of the order by e-mail, written letter or telephone before delivery. Delivery is considered to be done after the order is sent to purchaser.
3.1. Price on the Scubamafia web shop is valid price at the moment of purchase. UDG Oy reserves right to change prices.
3.2. Delivery cost will be added to product prices.
4. Terms and time of delivery
4.1. If ordered product is in stock, estimated delivery time is one to two to ten (2-10) working days depending on the delivery location.
4.2. If delivery is absolutely wanted before specific date, Purchaser has to state this separately, e.g. when making the order. If delivery is reasonably possible UDG Oy will make the delivery.
4.3. If products with different delivery times are ordered, the delivery is done according the longest delivery time.
4.4. UDG Oy delivers only to EU countries and Norway.
5. Payment terms
5.1. Payment can be done with following methods:
a) With credit card (Visa or Mastercard) through Checkout-payment. Payment will be done during the order process.
b) Payment in advancebybanktransfer. Contact email@example.com for advance payment. The order will be sent to Purchaser after payment has arrived to UDG Oy bank account.
5.2. Transfer of ownership
The ownership of the Product is transferred to the Purchaser from the date of full payment.
6. Returning of the order
6.1. Purchaser has right to return unused products within fourteen (14) days from the delivery. Right to return the order is valid only if products are original shape including packaging and possible accessories that come with the product.
6.2. The Purchaser shall return the faulty or defected goods as instructed by the Supplier.
7. transport failures
7.1. Should the package be damaged during the transport, Purchaser has to make reservation notice to package carrier when receiving the package. After reservation notiece is made Purchaser must contact UDG Oy customer service for further instructions. The Supplier’s liability to compensate the Purchaser for damage or loss caused by a faulty, delayed or non-existent delivery shall not exceed the price for such a faulty, delayed or undelivered products.
8. Quantity and quality – complaints
8.1. A complaint concerning the quantity or quality of a delivery shall be made in writing within 14 days from the day of shipment. The complaint shall be addressed to firstname.lastname@example.org or by mail to UDG Oy, Vanhanpappilantie 26, FI-13300 Hämeenlinna, FINLAND. The cause for complaint shall be described in detail. The parties shall agree on the possible measures to be taken caused by the complaint.
8.2. If the goods shall be further processed and the Purchaser, after having detected or after he should have detected a defect in the goods, has subjected them to any kind of modification or has in any other way used them, the Purchaser will have forfeited his right to make a valid complaint referring to a defect in the goods.
9. Grounds for relief (Force Majeure)
9.1. The following circumstances, among others, shall constitute grounds for relief if they occur after the coming into force of the contract and impede its fulfilment or make it unreasonably onerous: Labour disputes, fire, war, mobilization or unforeseen military call-up of comparable scope, requisition, confiscation, currency restrictions, insurrection and civil commotion, shortage of transport, general shortage of materials, restrictions in the supply of power and defects or delays in deliveries by subcontractors resulting from the aforementioned reasons, or any other circumstance equally important and unforeseen, beyond the control of the party in question.
10.1. Disputes arising out of the contract shall in the first hand be settled through negotiations between the parties. If such negotiations do not lead to a positive result, disputes arising out of or in connection with the contract shall be settled by a court at the Supplier’s domicile.
10.2. In case of interpretation conflict, the original Finnish version is the binding one.
11. Registry description
11.1. Statutory Registry description
Owner of the registry:
Name of the registry: UDG Oy customer registry
Purpose of the registry: Managing of customer relationship
Data included in the registry:
Purchasers first and last name, address, e-mail address, telephone number and password and other data needed for delivering orders and newsletter.
Source of information: Purchaser inputs date their self.
Person managing the registry:
Information in the registry is not given to third party. The data is saved to server, where only the person managing registry can access. The data is protected with user name and password combination.